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Kela-services Kela (Social Insurance Institution of Finland) is responsible for the basic security of people living in Finland in different life situations. Kela benefits can usually be obtained if you work or live in Finland on a permanent basis....

Multilingual materials support integration Multilingual materials related to Finnish society and government services support the integration of immigrants. You can use these materials in Customer Service and guidance. The InfoFinland.fi website ma...

Multilingual and multichannel communications include many aspects that may not need to be taken into account when communicating in Finnish, Swedish and English. Simply publishing multilingual communication on a website or video (e.g. on YouTube) is not enough; providing multichannel communications is also important, because multilingual information must be promoted through several channels in order to reach its target audience.

12.6.2026 | The EU's new Pact on Migration and Asylum will enter into force in all EU Member States on 12 June 2026. Amendments to the Aliens Act and the Reception Act will enter into force at the same time.

One of the first choices a person makes when moving to a country is whether they want to primarily integrate in Finnish or Swedish. The choice of language determines, among other things, which language the person will use to participate in integration services and which language learning will be the focus of the services.

Making a success of customer service through multilingualism, use of native language and plain language, fluent interpretation and dialogic practice Are you planning multilingual communications, a brochure or other material for immigrants? Do you ...

Promotion of integration in figures Immigration of foreign citizens in 2022 • A total of 42,470 foreign citizens moved to Finland (Statistics Finland). • Work was the most common reason for the first residence permit (Finnish Immigration Service)....

What should be taken into account when choosing the integration language and when a worker is guiding the customer in choosing an integration language in a Customer Service encounter? The following information can help the immigrant choose their first language of integration.

The Centre of Expertise in Immigrant Integration has compiled information on the situation in Ukraine and those fleeing from Ukraine on this website. The materials have been produced by the Government and other authorities, and in part by municipalities and organisations.

Reaching immigrants outside the labour force with municipal integration services Why should immigrants outside the labour force be targeted for services? This online resource offers a collection of operating methods for reaching those outside the ...

Frequently asked questions and answers about the comprehensive reform of the Integration Act.