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Accessibility statement for the online service

This accessibility statement applies to the online service and its related social media channels on Twitter, Instagram, YouTube and SlideShare. is an online service of the Ministry of Economic Affairs and Employment, the content of which is provided by the Ministry’s Centre of Expertise in Immigration Integration. The Centre of Expertise is also responsible for the social media channels related to the online service. The beta version of was published in June 2021. The new version is based on the former online service.

The accessibility statement was updated on 8 June 2021.

The online service partially meets the accessibility criteria

The Act on the Provision of Digital Services, which requires that public online services must be accessible, applies to the service. The website must partially meet levels A and AA of the Web Content Accessibility Guidelines (WCAG) 2.1.

The website is not yet fully compliant with the accessibility requirements. The website contains content that is not covered by the legislation or that has not yet been made accessible due to a disproportionate burden.

Content not covered by the legislation

Office software files and images contained in them published in the online service and related social media channels before 23 September 2018 lack text equivalents and file settings, for example. The office software files were originally published on the service preceding, and we are, thus, continuously updating them to meet the accessibility requirements. Some video recordings published before 23 September 2020 do not contain subtitles.

The following are excluded from the scope of the legislation:

  • Office software files (e.g. DOC, PDF) published before 23 September 2018.
  • Live video or audio broadcasts that are not recorded for storage or publication.
  • Video or voice recordings published before 23 September 2020.

The list below details the deficiencies in accessibility and the corresponding WCAG criteria they violate. We will update the report once the deficiencies in accessibility mentioned below have been rectified.

  • Missing headings or text equivalents: PowerPoint presentations published on SlideShare do not fully comply with the accessibility requirements. The presentations lack text equivalents, a reading sequence and headings. WCAG 1.1.1 Non-text content, 1.3.2 Meaningful sequence.
  • Focus order: The level of headings in “read more/more information” does not follow the focus order. WCAG 2.4.3 Focus order, 2.4.6 Headings and labels.

Did you notice a deficiency in accessibility on

Please tell us about a deficiency in accessibility that you have identified on and we will do our best to correct it.

If the content you need is not accessible, please contact us so that we can agree to provide information to you in an accessible format.

You can contact us by email at [email protected] or by using the online form.

Send feedback on accessibility using this online form

Regional State Administrative Agency for Southern Finland oversees the realisation of accessibility

If you notice any accessibility problems on the website, first send feedback to us, i.e. the service administrator. Please note that it may take up to 14 days for a reply to be sent to you.

Send feedback on accessibility using this online form

If you are not satisfied with the reply, or if you do not receive any response within two weeks, please report this to the Regional State Administrative Agency for Southern Finland. Detailed information on how to submit your report and how the matter will be handled is available on the Agency’s website.

Report a deficiency in accessibility to the Regional State Administrative Agency for Southern Finland (the webpage is in Finnish)

Contact details of the supervisory authority

Regional State Administrative Agency for Southern Finland
Accessibility Supervision Unit

[email protected]
Switchboard +358 295 016 000

We are improving the accessibility of

An external expert evaluation of the accessibility of the website has been commissioned. In addition, we monitor the accessibility of the service through support programmes, for example. We continuously address any accessibility concerns detected in the service.

We address the deficiencies in accessibility of the current service while we simultaneously create a new accessible online service. We aim to correct the main deficiencies in the existing services before the new service is published.