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National information system services promote integration work in municipalities

The national integration information system services aim to support the customer integration work in municipalities, improve the exchange of information between those involved in integration and produce information for the knowledge-based management of integration at the municipal, regional and national level. The use of information system services can begin in municipalities on 1 January 2025. 

The Koto-digi customer information system, which will be used in municipal integration services, will support the reception of beneficiaries of international protection and their referral to services, in particular. 

The data structure of the Koto-digi system will be harmonised with the information system of employment and economic development services (TE services) in order to make the exchange of data more efficient and to facilitate the knowledge-based management of integration. In addition, the system will be developed to allow municipalities to utilise various information resources, interfaces and extensions.

Read more about the Koto-digi project

Customer information system to be launched in 2025

Provisions on the use of Koto-digi system services are laid down in the new Integration Act (KOTO24), which will enter into force on 1 January 2025. 
The national integration information system services will be developed in the Koto-digi project of the Development and Administration Centre for Centres for Economic Development, Transport and the Environment and Employment and Development Offices (KEHA Centre), which was launched in autumn 2022. 

The KEHA Centre is responsible for the construction, maintenance and costs of the information system. Municipalities will be obligated to use the system on 1 January 2027 after a transition period ends. Using the system will be free of charge to municipalities.

Information system services will be developed in cooperation

The central government is responsible for the construction, maintenance and costs of the common information system. The development of information system services will be carried out in close cooperation with municipalities and other stakeholders. In addition to working groups and interviews, events will be organised for discussion and comments.

The system development project will be implemented as part of the Ministry of Economic Affairs and Employment’s action plan for referral of refugees to municipalities and integration support with funding from the Asylum, Migration and Integration Fund (AMIF).

Project group works on reference architecture

The Ministry of Economic Affairs and Employment and the KEHA Centre carry out the reference architecture work for municipal integration services in spring 2023. The reference architecture work describes the objectives of integration services in the future and it supports the wider development of national integration information system services and the promotion of integration.

A project group consisting of seven municipalities works on the reference architecture for municipal integration services. The project group also includes the Ministry of Economic Affairs and Employment, the KEHA Centre and the Association of Finnish Local and Regional Authorities. The reference architecture has been widely presented to the municipal sector and stakeholders at two virtual events. Comments have also been collected from municipalities on the draft reference architecture.


Additional information:

Project manager: Antti Kanniainen, p. 0295 029 026, [email protected]
Integration Development Specialist: Miia Koivu, p. 0295 021 169, [email protected] 
Integration Development Specialist: Anna-Mari Väänänen, p. 0295 038 068, [email protected]
Information management: x
Product owner: Tero Tuovinen, p. 0295 020 204, [email protected]
Project manager: Mirjami Kuoppala, p. 050 350 8594, [email protected]
IT-architect: Miina Koskinen, 0295 022 068, [email protected]
Communications: Viivi Heikura, p. 0295 020 076, [email protected]
Legislation: Taisto Aaltonen, p. 0295 047 244, [email protected]

Futher information for municipalities: national information system services for integration (in Finnish)

Funded by the European Union