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Making a success of customer service through multilingualism, use of native language and plain language, fluent interpretation and dialogic practice Are you planning multilingual communications, a brochure or other material for immigrants? Do you ...

Employment authorities are responsible for the employment services in support of the employment and integration of immigrants who are jobseekers.

Employment and Economic Development Offices (TE Offices) are responsible for the employment of immigrant jobseekers and for employment and business services supporting immigrant integration. TE Offices are also responsible for ensuring that the services are suitable for immigrants.

Contact information Kotoutuminen.fi online service is intended for persons who work on promoting integration and refugee reception and encounter immigrants in their work. The service is maintained by the KEHA Centre. The KEHA Centre supports perso...

Promotion of integration in figures Immigration of foreign citizens in 2022 • A total of 42,470 foreign citizens moved to Finland (Statistics Finland). • Work was the most common reason for the first residence permit (Finnish Immigration Service)....

Under the Integration Act, municipalities, Employment and Economic Development Offices (TE Offices) and other authorities shall provide immigrants with appropriate guidance and advice concerning measures and services promoting integration and working life.

The employment and economic development authority offers public employment and business services. The main purpose of employment and business services is to promote the functionality of the labour market.

Checklist for drawing up the municipal integration programme The checklist below supports municipalities in the planning and implementation of the integration programme. The list has been prepared at a general level. The integration programme and ...

The act on the reception of persons applying for international protection ensures the livelihood and care for persons applying for international protection, persons under temporary protection and victims of trafficking, respecting fundamental and human rights.

Integration programme – service package for the early stages of integration An integration programme is a service package for the early stages of integration organised by municipalities. The objective of the services included in an integration pro...

An integration programme is a service package for the early stages of integration organised by municipalities. The objective of the services included in an integration programme is to promote the immigrant’s integration, employment or entrepreneurship, skills and working life competencies.

Frequently asked questions and answers about the comprehensive reform of the Integration Act.

The Centre of Expertise in Immigrant Integration of the Ministry of Economic Affairs and Employment has published an instruction card to help those involved in integration and others to recognise labour exploitation and human trafficking.

The employment authority initiates the assessment for immigrants who are unemployed jobseekers under the Act on the Organisation of Employment Services. The municipality initiates the assessment for immigrants who are not unemployed jobseekers or imminently entering the labour market.

Other Finnish authorities include Kela, The Finnish Immigration Service, Police and many other authorities.

The ALPO register is a database in which customer visits to immigrant advisory services are entered on a centralised basis.

Kela-services Kela (Social Insurance Institution of Finland) is responsible for the basic security of people living in Finland in different life situations. Kela benefits can usually be obtained if you work or live in Finland on a permanent basis....

Give feedback Feedback will be processed during office hours and will be replied to within 14 days. We can respond to feedback and questions only if contact details are provided on the form (email address or name and address). We adhere to the dat...

PALOMA training provides students and people meeting refugees as part of their work with practical information on the mental health and wellbeing of refugees. The training comprises 16 videos and a task package. In the videos, experts describe phenomena related to refugeeism.

Plain language and clear language are different things Plain language and clear standard language are different things. Plain language is easier to use and understand than clear standard language. Both support the integration of a person who has m...