Skip to Content

Integration customer data system

The Customer Information System for Integration (hereafter Koto-AJ) is intended for nationwide use in municipal integration services and will later be opened to a few other authorities as well. The services of the Customer Information System for Integration are regulated by the Act on the Promotion of Immigrant Integration (681/2023), which entered into force on 1 January 2025. Municipalities are obligated to use Koto-AJ in the implementation of integration promotion as of 1 January 2027.

Koto-AJ is developed within the Koto-digi projects coordinated by the KEHA Centre. KEHA Centre is also responsible for system maintenance.

Koto-AJ supports municipalities’ client work in integration, improves information exchange between integration actors, and provides data for knowledge-based management of integration at the municipal, regional, and national levels.

Koto-AJ especially supports reaching immigrants who are not jobseekers and directing them to appropriate services.

Additional information:

Koto-digi project email address: [email protected]

Email addresses: [email protected]

Project manager: Antti Kanniainen, tel. 0295 029 026

Deveplopment of Koto-AJ: Sonja Alapiha, tel. 0295 046 162

Tecnical Implementation of Koto-AJ: Tero Tuovinen, tel. 0295 020 204

Maintenance of Koto-AJ: Puro Silavuori, tel. 050 396 7651

Promotion integration in Koto-AJ: Miia Koivu, tel. 0295 021 169

Guiding Refugees to Municipalities in Koto-AJ: Anna-Mari Väänänen, tel. 0295 038 068

Communication and deployment: Viivi Heikura, tel. 0295 020 076

Information management: Monika Stenholm, tel. 0295 021 106

System architecture: Miina Koskinen, tel. 0295 022 068

Legislation: Taisto Aaltonen

Funded by the European Union