The integration customer data system, ICDS is an integration customer data system that supports integration customer work in municipalities, improves data transfer between different integration actors and produces data on integration at the municipal, regional, and national levels.
The integration customer data system, ICDS is used in municipal integration services. The system’s primary users are the municipalities’ integration services. The system is accessed online through a personal user account that can be requested for employees. In accordance with the new Integration Act (Laki kotoutumisen edistämisestä 1386/2010), welfare service counties must also make use of the data held in the system to fulfil their tasks under the Act.
The data made available through the system can be used to develop services for integration seekers in municipalities, welfare service counties, and ELY Centres.
Deployment of the system will be possible in municipalities from early 2025. The requirement for municipalities to use the system will enter into force from 1 January 2027.
How should a municipality plan for the introduction of ICDS?
A wide range of different client data systems are currently used in municipal integration services. The integration customer data system, ICDS is intended to replace the existing systems with a common, nationwide data system solution for municipalities.
The KEHA-Centre is responsible for developing and maintaining the system. Municipalities will not be charged for using the Koto-digi system.
Municipalities should, however, prepare for the costs of retrieving data from the existing system to be used in the new system. This may involve, for example, retrieving data from a database in the desired format and checking the compatibility of data fields. Central government will bear part of the costs of entering the data into the system during the implementation phase.
Instructions and videos on the use of Integration customer data system, ICDS have been published in the Tuutti service.
Municipal integration service employees will have access rights to the actual system from January 2025. Reporting and monitoring data from the system will be produced to support knowledge management within the municipalities, welfare service counties, ELY Centres, the KEHA-Centre, and other arms of public administration.
